Return and Refund Policy

At sleepwear-shop.com, we do everything we can to ensure your satisfaction. If a product does not meet your expectations, you may return it in accordance with the policy outlined below. This policy applies to orders placed in the United States.

1. Return Conditions

You have 14 calendar days from the date of delivery to request a return, whether the product is defective or not. The following conditions must be met:

• Products must be unused, in perfect condition, and returned in their original packaging with all tags attached.
• Items that have been worn, washed, or damaged after delivery are not eligible for return.

2. Return Method

All returns must be made by mail. Before sending back an item, please contact our customer service at contact@sleepwear-shop.com to receive return approval and instructions.

Returns must be sent to the following address:
AU PAIN PASSION, 9 rue de Montreuil, 49070 Beaucouzé, France

Please include the following information in your return package:

• Last Name: CDE
• First Name: CORP
• Phone Number: +33 7 56 92 97 52

Return shipping costs are the responsibility of the customer. We strongly recommend using a tracked shipping service, as we are not responsible for lost packages.

3. Exchanges

Exchanges are available for a different size or model. Please contact us at contact@sleepwear-shop.com to arrange an exchange.

4. Refunds

Once the returned items have been received and inspected, we will notify you via email whether your refund has been approved or denied. If approved, the refund will be processed within 14 calendar days via the original payment method.
Initial shipping costs are non-refundable, except in the case of an error on our part (e.g., defective or incorrect product).

5. Restocking Fees

No restocking fees will be charged for eligible returns.

6. Non-Returnable Items

The following items are not eligible for return:

• Used or washed products
• Products without original packaging or tags

7. Customer Service

If you have any questions or need assistance, feel free to contact us:

• Email: contact@sleepwear-shop.com
• Phone: +33 7 56 92 97 52
  We respond within 24 business hours.